The City of Decatur accepted approximately $1.4 million in online payments from July 2011 to June 2012. This included 9,000 separate web-based transactions involving $600K in fees for recreation and after-school programs, $500K in court fines and fees, and $300K for property taxes.
The Center for Performance Management reports that the average volume of payments made last year was $482,140 for cities like ours with populations under 25,000, suggesting that more payments are made online to Decatur compared to other cities our size. However, online payments to municipalities can vary significantly depending on whether the jurisdiction does its own tax or utility billing. For example, the City of Cartersville, Georgia, took in over $4 million in online payments last year, but that included online payments for electric, water and sewer bills. Decatur does its own tax billing but does not do utility billing.
Online payment options are offered to provide convenience for individuals and businesses making payments to the city. The Revenue Division intends to expand online payment options by allowing businesses to renew their licenses online beginning this fall.